L1 Application Support Engineer
4-5 years experience in Enterprise Tools like BigPanda, Netcool, Splunk,
AppDynamics, Thousand Eyes, Grafana, Autosys, Puppet, Service Now
This role is operational across 300 Tools; focused on alert resolution, incident, escalation
• Strong experience and interest in Operational support – Monitoring, Alert resolution, Incident resolution, Root Cause Analysis
• Working knowledge of Splunk, AppDynamics, Thousand Eyes, Grafana, Autosys, Puppet, Service Now
• Ability to automate simple tasks using Python, Shell scripts
• Experience in .net technologies, Windows, Linux, Oracle, Autosys, Mulesoft, Open shift a plus
• Must work well under pressure
• Ability to manage multiple priorities
• Candidate must have excellent written and verbal communications skills.
• Ability to communicate effectively across all levels
• Able to work independently or as a part of the team
Locations:
NJ, NY, Charlotte, Texas, Minnesota, Des Moines, San Francisco
